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LaChrystal Ricke

Joined Jul 08, 2024

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Last activity Jul 11, 2024

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Latest activity by LaChrystal Ricke

LaChrystal Ricke commented,

Community comment Feedback - Zendesk AI and automation

Brandon (729)  Thank you!  

View comment · Posted Jul 11, 2024 · LaChrystal Ricke

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LaChrystal Ricke commented,

Community comment Feedback - Zendesk AI and automation

We're on the Zendesk Suite Growth Plan, so we'll be allowed 10 automated resolutions / agent /month.  What is an agent?  We have 3 seats in our plan and 50 light agents.  Given that, how many automated resolutions am I given in a month?

  • 30 (10 * 3 seats)
  • 500 (10 * 50 light agents) or
  • 530 

View comment · Posted Jul 08, 2024 · LaChrystal Ricke

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