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Kurt De La Rosa
Joined Feb 06, 2023
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Last activity Mar 14, 2023
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Latest activity by Kurt De La Rosa
Kurt De La Rosa created a post,
I currently receive an automated email regarding Help Center articles that have not been "verified" but I would like to include additional teammates/email address to this automation. Is this possible? If so, where is it controlled/managed?
Thanks.
Posted Mar 13, 2023 · Kurt De La Rosa
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Kurt De La Rosa commented,
Hey team,
What is the lag-time associated with a comment/post on a social media channel and when the ticket is auto-generated in Zendesk? Thanks.
View comment · Posted Feb 06, 2023 · Kurt De La Rosa
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