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Katrina Penaflor's Avatar

Katrina Penaflor

Joined Mar 07, 2024

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Last activity Mar 12, 2024

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ACTIVITY OVERVIEW

Latest activity by Katrina Penaflor

Katrina Penaflor created a post,

Post Feedback - Ticketing system (Support)

With the recent update related to the need to create a ZD account to view attachments, we noticed that we can no longer embed or include a snippet in the body of our emails. The snippets automatically get converted to an attachment. 

We'd like to request to bring this feature back.

Thanks!

Posted Mar 12, 2024 · Katrina Penaflor

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Katrina Penaflor created a post,

Post Feedback - Ticketing system (Support)

Hi ZD Support,

I understand that the report would not have an indicator if an email/user was suspended by an agent.

While I also understand that you can manually check the logs, it would be tedious to have thousands of emails checked manually.

We're adding suspending users to our workflow and we would like to avoid abuse of this workflow so we'd like to be able to check if all suspended users were valid.

Thanks!

Posted Mar 07, 2024 · Katrina Penaflor

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