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Iris Edwards
Joined Jan 11, 2022
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Last activity Dec 23, 2024
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Latest activity by Iris Edwards
Iris Edwards commented,
One of our agents is locked out and the Recovery code provided by the Admin doesn't allow him to log in. How can this issue be resolved?
View comment · Posted Dec 23, 2024 · Iris Edwards
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Iris Edwards commented,
I've provided the recovery code to the Agent, but he is still unable to log in. Is there a way to generate a new recovery code?
View comment · Posted Dec 23, 2024 · Iris Edwards
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Iris Edwards commented,
Hi Debki,
Any update on this?
View comment · Posted Aug 28, 2024 · Iris Edwards
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Iris Edwards commented,
Eugene Orman, any update on this?
View comment · Posted Apr 24, 2023 · Iris Edwards
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Iris Edwards commented,
Any update on this, Zendesk Support?
View comment · Posted Apr 24, 2023 · Iris Edwards
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Iris Edwards commented,
Thank you for the update in November. The plan was to release the new reporting experience in the first half of this year; has that been done?
View comment · Posted Mar 27, 2023 · Iris Edwards
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Iris Edwards commented,
+1 from our company as well.
- Prevent the merging of tickets from different organizations
- Don't display ticket IDs from different organizations in the "Suggested Tickets" dialog
- Show a warning when trying to merge tickets from different organizations
View comment · Edited Mar 09, 2023 · Iris Edwards
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