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Chris Hervochon
Joined Nov 12, 2022
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Last activity Nov 12, 2022
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Latest activity by Chris Hervochon
Chris Hervochon created a post,
Post Feedback - Ticketing system (Support)
We have a number of customers that have sensitive data or information in Zendesk. We also have employees that need to be restricted on what types of data they have access to. It would be helpful if we could limit an agent's access to historical tickets for a list of specific end users, and then add additional end users as we want specific agents to work on their tickets and see ticket history.
Posted Nov 12, 2022 · Chris Hervochon
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