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PT Rukita Bhinneka Indonesia's Avatar

PT Rukita Bhinneka Indonesia

Joined Mar 05, 2022

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Last activity Mar 05, 2022

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Latest activity by PT Rukita Bhinneka Indonesia

PT Rukita Bhinneka Indonesia commented,

CommentThird party and social messaging channels

Does this mean there is no way we can create views for specific whatsapp numbers/channels?

Given Channel Integration is not supported anymore, We cannot select conditions to customise views for agents of different  whatsapp numbers.

Any workaround? We process up to a thousand messages daily and it's pretty messy now with no proper grouping or routing.

View comment · Posted Mar 05, 2022 · PT Rukita Bhinneka Indonesia

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