Jason McLean
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Total activity7
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Last activity
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Activity overview
Latest activity by Jason McLean-
Jason McLean commented,
Thanks, @... appreciate the assist
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Jason McLean commented,
Does anyone know of a way that I can create a report of the average first response time by the hour of the day? Then a separate report by day of the week? We are trying to see when we are least res...
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Jason McLean commented,
Hi team, Is someone able to assist with how to create a query that will use the first response time (not business hours) and filter it to only the weekend (Saturday/Sunday) by month? I am tryin...
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Jason McLean commented,
Thanks for the quick reply @... So there isn't really a way that you know of currently to be able to do a search directly from slack that would be able to view articles? More so just using AB to su...
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Jason McLean commented,
Hi Team, I am looking for something a bit different so not sure if this is the right place to post it. Basically, we have created an internal knowledge base for staff and we want to open this u...