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Cole
Joined Feb 18, 2025
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Last activity Feb 18, 2025
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Latest activity by Cole
Cole commented,
Community comment Feedback - Ticketing system (Support)
This fix cannot come soon enough. We switched to the new AI a few weeks ago and now agents are complaining that a significant part of Zendesk's value has been wiped off. When I have asked for help, the Zendesk agent has sent me to this forum. I have now asked for a monthly fee reduction or a switch back to the old AI until this refresh issue is fixed.
View comment · Posted Feb 18, 2025 · Cole
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