Anastasia Kachanova

1. Community
2. Feedback - Help Center (Guide)
3. Product Feedback: Article Export

+1

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• Anastasia Kachanova
• Created June 05, 2023 07:48
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Support: Restrict Attachments by File Type

+1 here Zendesk admins should have granular control over attachment types for email and forms.  We do not want to use any 3rd party app and prefer to see this solution provided directly by Zendesk ...

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• Anastasia Kachanova
• Created May 25, 2023 09:47
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Deactivate field values instead of deleting them

+1 for this

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• Anastasia Kachanova
• Created April 19, 2023 15:50
• 2 votes

1. Community
2. Feedback - Reporting and analytics (Explore)
3. Setting a filter default state

+1 For the default on time filters  

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• Anastasia Kachanova
• Created April 19, 2023 15:50
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Enforce required ticket fields to be filled prior to merging

+1

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• Anastasia Kachanova
• Created April 19, 2023 14:31
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Macros available in side conversations

+1

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• Anastasia Kachanova
• Created April 18, 2023 15:39
• 1 vote

1. Community
2. Feedback - Ticketing System (Support)
3. Text auto save in side conversations

+1

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• Anastasia Kachanova
• Created April 18, 2023 15:38
• 2 votes

1. Support
2. ...
3. Account settings of the ticketing system
4. Is there a dark mode for Zendesk Support?

+1 for dark mode  

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• Anastasia Kachanova
• Created April 03, 2023 15:45
• 3 votes

1. Community
2. Feedback - Admin Center
3. Zendesk to send alerts/notifications to ZD Admins if email forwarding is not working as expected

+1

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• Anastasia Kachanova
• Created February 28, 2023 14:12
• 1 vote

1. Agent guide
2. Ticket automation and collaboration
3. Using Microsoft Teams in side conversations

+1 for Direct Messaging

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• Anastasia Kachanova
• Created February 28, 2023 12:20
• 2 votes