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Lex Stewart

Joined Aug 22, 2022

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Last activity Aug 31, 2022

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Lex Stewart commented,

Community comment Feedback - Ticketing system (Support)

Our organization primarily interacts with our customers and partners via email and I too would like to voice this change as an impediment and makes things cumbersome. In general it also appears there are now more clicks involved to reach certain functions, for example Internal/Public Reply is now a menu drop down rather that an instance selection. We've now gone from a single click to two! I would prefer an option to revert to the classic view.

View comment · Posted Aug 22, 2022 · Lex Stewart

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