Al Hafiz
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Total activity10
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Last activity
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Activity overview
Latest activity by Al Hafiz-
Al Hafiz commented,
Hi sean, Will it be possible then to integrate a foreign app into Zendesk in order to track the queueing?
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Al Hafiz commented,
Hello! Would like to check in here as I have a similar query: if there is a feature for the end-user to identify their position in the talk queue. For example, a feature that allows users to know ...
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Al Hafiz created a post,
Enabling end-users to identify their position in the call waiting queue
AnsweredHello! Would like to check if there is a feature for the end-user to identify their position in the talk queue. For example, a feature that allows users to know there are other 2 callers in the qu...
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Al Hafiz commented,
Hello! Would like to check if there is a feature for the end-user to identify their position in the talk queue. For example, a feature allows users to know there are other 2 callers in the queue i...