Philippe Roy
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Activity overview
Latest activity by Philippe Roy-
Philippe Roy created a post,
UTF-16 encoding - emails in asian characters
We've been having issues with a provider's auto reply that are encoded UTF-16 instead of UTF-8. These auto replies are very very important, our agents need it to handle some requests. The requester...
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Philippe Roy commented,
This is very bad news and will make our agents work much more difficult. I see no good reasons to remove functionalities. This is a terrible idea.