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Ana Luisa Santos's Avatar

Ana Luisa Santos

Joined Oct 16, 2021

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Last activity Nov 04, 2024

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ACTIVITY OVERVIEW

Latest activity by Ana Luisa Santos

Ana Luisa Santos commented,

CommentManaging your email

Hi there, what would be the best practice when forwarding emails addresses to different brands? Would you forward to the main support email address and then adjust the brand (as per the screenshot) or would you forward the email addresses directly to the right brand support email address?

View comment · Posted Mar 16, 2022 · Ana Luisa Santos

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Ana Luisa Santos commented,

Community comment Q&A - Users, groups, and organizations

Thanks Jacob! I'll try that!

View comment · Posted Oct 14, 2021 · Ana Luisa Santos

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Ana Luisa Santos created a post,

Post Q&A - Users, groups, and organizations

Hi there, it's not possible at the moment to see custom fields in the user profile on the right hand side of the agent workspace which is a bummer because it's the perfect place to store and have accessible at a glance important data from a customer. Do you have any plans to add an option to make it visible/not visible?

Posted Oct 14, 2021 · Ana Luisa Santos

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