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Neil Bhammar

Joined Jul 06, 2022

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Last activity Jul 06, 2022

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Neil Bhammar commented,

CommentMore integrations

Hi there - we have a zendesk account, but don't use it heavily yet. We are now looking at implementing Zendesk Chat on our SaaS Web Application. 

WIth Zendesk Chat, am I able to see who is signed in/on our platform at any time and proactively reach out to a specific user via the chat widget at any time? 

Eg. If XYZ@gmail.com is on the platform and I was hoping to message them about something I noticed in their account, can I initiate that interaction using Zendesk chat? Thanks.

View comment · Posted Jul 06, 2022 · Neil Bhammar

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