Stephen Abiero

1. Messaging
2. ...
3. Third party and social messaging channels
4. Setting up your WhatsApp channel (standard agent interface)

Hi Zendesk Customer care, our WhatsApp channel has been working well till recently when the outgoing/replies to customers are not going and the send button is deactivated. It acts up but sometimes ...

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• Stephen Abiero
• Created April 04, 2022 16:01
• 0 votes

1. Messaging
2. ...
3. Third party and social messaging channels
4. Setting up your WhatsApp channel (standard agent interface)

Hi, After integrating Whatsapp to Zendesk, our agents get an error while responding to customers. The messages are not delivered. What could be the problem?

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• Stephen Abiero
• Created June 30, 2021 14:54
• 0 votes