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James Bell
Joined Oct 16, 2021
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Last activity Oct 16, 2021
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James Bell commented,
CommentAdditional ticket channels
Will there be an option to add more "custom" statuses. For instance:
We would like to get stats on how many calls where dropped because of people on lunch/break.
How many times "certain" people go to toilet etc.
So for options with the same behavior as "Away"
Break
Lunch
Personal
Meeting
Other Duties
View comment · Posted Jun 23, 2021 · James Bell
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