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od
Joined Dec 03, 2021
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Last activity Feb 08, 2024
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Latest activity by od
od created a post,
I am using the Events API to get User Events such as
https://mycompany.zendesk.com/api/v2/users/379992044577/events?filter[source]=zendesk&page[size]=50
This works well to obtain data for signed users. E.g., events of type 'help_center_searched' and their queries.
But how do I get the same data for Anonymous users?
I can't see how to use the Events API without providing a user ID.
BR / Ole
Edited Feb 08, 2024 · od
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od commented,
We have users posting in our community in multiple languages. Posts in English goes through smoothly, while posts in e.g. Danish is regularly, but unnecessarily, blocked by the spam filter.
I would definitely like some more options for tuning the spam filter: Better language algorithms, option to 'white-list' specific users.
View comment · Posted Apr 05, 2022 · od
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