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Emma Martin
Joined Apr 25, 2024
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Last activity Feb 24, 2025
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Latest activity by Emma Martin
Emma Martin commented,
Community comment Feedback - Ticketing system (Support)
Is there any additional updates on the possibility of summarising internal notes? We have recently switched on using ticket summarisation and our agents are asking for this as a feature.
View comment · Posted Feb 24, 2025 · Emma Martin
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