Lisa Huynh
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Total activity4
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Last activity
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Activity overview
Latest activity by Lisa Huynh-
Lisa Huynh commented,
Hi, When I try to recover a suspended ticket, the ticket comment and description shows up in the preview but as soon as I click "Recover Manually", the ticket content & description disappears. Plea...
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Lisa Huynh commented,
Hi, I tried to change an agent to light agent however I get an error message saying that I need to first reassign the tickets to another agent; however there are no tickets currently assigned to th...