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Tim Wooten
Joined Mar 18, 2022
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Last activity Jul 02, 2023
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Latest activity by Tim Wooten
Tim Wooten commented,
CommentJira integration
Is it possible to change the label that is added to Jira when linking Zendesk tickets to a Jira project? For us, these labels are jira_escalated. The term "escalated" is a word that has various meanings to different people, and I would like to remove any ambiguity.
View comment · Posted Jun 26, 2023 · Tim Wooten
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Tim Wooten commented,
Community comment Feedback - Ticketing system (Support)
Thank you for this Ben Wilcox. Your comments describe our pain-points exactly!
View comment · Posted May 24, 2022 · Tim Wooten
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