Rockford Hipp
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Total activity19
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Last activity
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Activity overview
Latest activity by Rockford Hipp-
Rockford Hipp commented,
Thanks, CJ! I didn't know about the metric on rows checkbox. This is a good solution for tables, but I guess there isn't one for the pie chart. Edit: I found the setting. I should try all settings ...
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Rockford Hipp created a post,
Hide the Metric label
AnsweredIs it possible to hide the Metric label when the color legend is disabled? In this case, the word "Tickets" appears after every category. It seems a bit redundant in this visual, but I suppose it m...
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Rockford Hipp created a post,
Zendesk Explore: Chat comments
AnsweredIs there a way to report on the Chat satisfaction comments? For example, [Chat ID], [Chat Date], [comment] in the last seven days where the Chat is rated as bad? I had trouble finding any field sim...
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Rockford Hipp commented,
I am having trouble generating the three-letter month name abbreviation. Is "MMM-YY" possible in Zendesk? Can I not do this because Explore wouldn't know how to sort in ascending order along a give...
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Rockford Hipp commented,
I have been running into this recently. I want to place side-by-side pies on a dashboard and specify the height of the legend. Melanie's suggestion would be a nice feature to have for dashboarding.
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Rockford Hipp created a post,
Prevent datatips for NULL values
Audrey Cipriano confirmed it's not possible to hide datatips for null values. I think this could be a useful feature because even formatting the null data tips is distracting if there are many of t...
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Rockford Hipp commented,
Is it possible to hide tooltips for null values?