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Paul Burchfield

Joined Feb 09, 2022

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Last activity Feb 09, 2022

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Latest activity by Paul Burchfield

Paul Burchfield commented,

CommentHow to fix issues in Zendesk messaging

This does make practical sense to me since the "Messages" asking for name and contact info don't have any pause while someone enters that info. The two messages just appear one right after the other.

View comment · Posted Feb 09, 2022 · Paul Burchfield

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Paul Burchfield commented,

Community comment Feedback - Ticketing system (Support)

We just switched from Web Widget (Classic) to the new Messaging and discovered that there is no way to directly link to open the widget like there was in the classic one. Very strange.

 

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View comment · Posted Feb 09, 2022 · Paul Burchfield

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