Christle

1. Agent guide
2. Ticket basics
3. Adding comments to tickets

Aimee Spanier It seems that the formatting of table  in agent workspace has changed. Whenever we paste a table in an internal comment, the table does not show up, but the details show up but they l...

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• Christle
• Created June 02, 2022 16:56
• 0 votes

1. Agent guide
2. Ticket basics
3. Composing messages in the Zendesk Agent Workspace

Lisa Kelly It seems that the formatting of table  in agent workspace has changed. Whenever we paste a table in an internal comment, the table does not show up, but the details show up but they look...

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• Christle
• Created June 02, 2022 16:44
• 0 votes

1. Agent guide
2. Ticket basics
3. Resizing the ticket properties panel

The position of the apply macro button is not good. It would be nice to have it returned to the way where that apply macro button was.  A lot of same feedback from the others, I can see. 

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• Christle
• Created March 29, 2022 14:28
• 4 votes