Tim Doolin

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4
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October 16, 2021 20:49
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October 16, 2021 17:57
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Activity overview

Latest activity by Tim Doolin

Tim Doolin commented, August 30, 2021 18:51
Jeff, I re-ran the report and it seems everything is lining up now. Thanks!
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- Tim Doolin
- Created August 30, 2021 18:51
- 0 votes
Tim Doolin commented, August 30, 2021 16:13
Jeff, Thanks for the quick reply. The reason I ask is because we have a discrepancy between our one-touch and reopened tickets. Our % of one-touch tickets is 98% and our reopened is 5% the number...
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- Tim Doolin
- Created August 30, 2021 16:13
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Tim Doolin commented, August 30, 2021 14:31
If a one-touch ticket is reopened, is it still captured as a one touch ticket in explore?
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- Tim Doolin
- Created August 30, 2021 14:31
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