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Willow | Brigid | S-W Care Supervisor's Avatar

Willow | Brigid | S-W Care Supervisor

Joined Oct 22, 2021

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Last activity Nov 02, 2024

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ACTIVITY OVERVIEW

Latest activity by Willow | Brigid | S-W Care Supervisor

Willow | Brigid | S-W Care Supervisor commented,

CommentZendesk messaging

+1 to allowing a trigger for ending conversations. PLEASE and thank you! 

View comment · Posted Nov 02, 2024 · Willow | Brigid | S-W Care Supervisor

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Willow | Brigid | S-W Care Supervisor commented,

Community comment Feedback - Ticketing system (Support)

I completely agree - it really impacts my efficiency to not be able to see the subject detail off the bat - especially since I'm often working with different tickets from the same person. It's hard to differentiate between them all.
I can see that this suggestion was put forward quite a while ago - hope to see the feedback applied soon! 

View comment · Posted Jul 10, 2021 · Willow | Brigid | S-W Care Supervisor

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Willow | Brigid | S-W Care Supervisor commented,

Community comment Feedback - Chat and Messaging (Chat)

Yes, it's super important to have these IPs visible! Thanks in advance for fixing this quickly. 

View comment · Posted Jul 01, 2021 · Willow | Brigid | S-W Care Supervisor

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