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Philine

Joined Nov 15, 2023

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Last activity Nov 15, 2023

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Philine created a post,

PostZendesk AI EAP - Generative AI

Hi there, 

we have been whitelisted for the EAP for generative AI and I especially want to test the AI powered bot following this video: https://www.youtube.com/watch?v=AEeS9tWM_3s

However in our account, I don't see the option to select bot personas and overall the bots are just the non-AI based standard bots. 

Is there just a delay for it to work? 

Best

Philine

Posted Nov 15, 2023 · Philine

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