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Chet Reid
Joined Jan 10, 2023
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Last activity Jan 10, 2023
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Latest activity by Chet Reid
Chet Reid commented,
ZenDesk should consider buying the software from Round Robin that facilitates this process and then implement it as a feature.
We would love to use this, but the Round Robin company doesn't pass our security protocols, so we can't use them.
View comment · Posted Jan 10, 2023 · Chet Reid
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Chet Reid created a post,
You all posted an announcement in May 2022 that you were working on the ability for an Admin to change the status of an agent in Chat. I have seen no updates on this.
Could we please get an update on where this stands and when it will be implemented?
Thank you!
Posted Jan 10, 2023 · Chet Reid
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