
Miroslav Adzic
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Total activity17
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Last activity
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Activity overview
Latest activity by Miroslav Adzic-
Miroslav Adzic created a post,
Interference of "Hide Panel" Button with Scrollbar Functionality
I am writing to bring to your attention an operational concern that our agents have encountered while working with the ticketing system. The current placement of the "Hide Panel" button is proving ...
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Miroslav Adzic commented,
Rob Gaudsmith I solved that issue with a private view to monitor and follow up all bad feedbacks and if it was a false feedback then I tagged it with "false_csat". In Explore I then selected to exc...
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Miroslav Adzic commented,
We experiencing the same issue as mentioned by Chris here. Our devs feel that they lost the feature to highlight parts of the code and I would like to understand why this was disabled. Half of our ...
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Miroslav Adzic commented,
We are investing a lot of time in making Zendesk multi-language but when we are unable to change the templates then customer is going to get mixed languages in their messages. Would love to see a...