Chris-Ivan MANTANTA-SUEKO

1. Community
2. Tips from users - Zendesk Suite
3. Restricting Satisfaction Surveys by Date

Thanks Graeme Carmichael, Yes, when I notice that target wasn't possible, I used a webhook. Despite of this, my problem stayed the same... No change in the user field !   Did I miss something? Do ...

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• Chris-Ivan MANTANTA-SUEKO
• Created November 15, 2022 14:20
• 0 votes

1. Community
2. Tips from users - Zendesk Suite
3. Restricting Satisfaction Surveys by Date

Hi Graeme Carmichael   Is your code still functional?  I followed every steps of the process and insert your code but nothing is happening in my user files Thanks for your help   Chris M

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• Chris-Ivan MANTANTA-SUEKO
• Created November 10, 2022 17:06
• 0 votes

1. People
2. People advice and troubleshooting
3. Why are my customers not mapped to their organization when they contact us?

Hello Greg and thank you for this post. I'm facing a case when I got more than 200 new users who belong to an existing organisation but who are not automatically linked. I have to force the mapping...

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• Chris-Ivan MANTANTA-SUEKO
• Created August 24, 2022 09:38
• 1 vote

1. Community
2. Feedback - Ticketing System (Support)
3. Jira Service Management integration

+1 on this - we have a similar use case, where one of our technical operations teams use JIRA SM for requests I can’t neither display the « Request Type » field on the form on Zendesk, nor applying...

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• Chris-Ivan MANTANTA-SUEKO
• Created April 26, 2022 11:41
• 0 votes