
Jason
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Total activity12
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Last activity
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Activity overview
Latest activity by Jason-
Jason commented,
Hi. To go alongside the 5000 character limit, you should have a character counter when you type (unless I am missing it and it can be activated somewhere). We do need to send some larger messages b...
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Jason commented,
I've just migrated to the agent workspace and linked our FB and Insta channels. Why don't they show up in the Channels> Messaging page? When I click to add Channel and try each one again, it says t...
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Jason commented,
Feedback: People have mentioned this already but @Zendesk, have you honestly used it to handle tickets? Having to resize the boxes to see all the text and msgs and if you have to send a long reply ...
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Jason created a post,
Placeholder for 1st reply time (to display to customers)
I'd like to be able to do something like this, to inform our customers of our current response times (or something along these lines)... Your request ({{ticket.id}}) has been received and is being ...