Eune Garcia
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Total activity7
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Last activity
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Member since
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Following0 users
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Activity overview
Latest activity by Eune Garcia-
Eune Garcia commented,
Hi JC, Appreciate your input. Is there a way, TLs can see their member's skipped emails either a report or another way that perhaps you are aware of. Thanks a lot.
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Eune Garcia commented,
Hi JC, I appreciate your reply. Another question please, is this play only button can be viewed by the agent? How about the tea lead role? as an admin I can this but the agent does not have this ki...
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Eune Garcia commented,
Hello, Since there isn't a reporting functionality for ticket data relating to skipped tickets. Does the list of tickets in the playlist shows a limited result for example - will only show last 6 ...
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Eune Garcia commented,
Hi Dave, I'm actually wanting to create a view to show tickets sent by external customer - can you help how to do that? Appreciate your input.
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Eune Garcia commented,
Hello, I'm trying to create a view from a specific email address but I cannot find the correct condition for this, which one should I pick