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Xavier C

Joined Aug 16, 2022

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Last activity Aug 16, 2022

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Xavier C commented,

CommentConfiguring the Chat widget

Hello,

I am trying to set up the pre-chat form, it is enabled in settings>widget but it does not appear to function when starting a new chat- could this be because we are using the mobile version of the chat? We offer chat on both mobile and desktop versions of our site, the form does not appear when initiating from either platform:

View comment · Posted Aug 16, 2022 · Xavier C

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