Nigel
-
Total activity15
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes2
-
Subscriptions8
Activity overview
Latest activity by Nigel-
Nigel commented,
Is there an update if this will be rolled out? Thank you!
-
Nigel commented,
Hi Everyone,Do we have an update on this? We are still looking forward to this feature being in Agent's Workspace as this will facilitate our customer service processes in terms of supporting our a...
-
Nigel created a post,
API Call on chat routing flow
Is it possible to have a chat routing API to understand and identify the routing flow of every inbound chat? This will would prove a better understanding and can provide easy resolution for any dep...
-
Nigel commented,
Is this feature available too in the Side Conversation especially if it is connected to slack?
-
Nigel commented,
Hello, Can I create a user who can only access Guide workspace but not the other workspaces such as Support, Chats, talks, etc? Hoping to hear from you soon.