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Shawnna Innis

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Latest activity by Shawnna Innis
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    Shawnna Innis commented,

    1. Support
    2. ...
    3. Ticket management
    4. Enabling attachments in tickets

    We are seeing an issue in our Zendesk instances that attachments are now all sending as links to the end users (although they show as files in the agent comments) in spite of having the setting "In...

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