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Diana Lozano
Joined Oct 26, 2021
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Last activity May 23, 2023
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Latest activity by Diana Lozano
Diana Lozano commented,
CommentLive chat agent guide
Hello, for some reason an agent is unable to access any shortcuts they have created or ones that are pre-added. They type "/" but nothing populates, they are enabled for messaging and added to chat but not sure what is causing this.
View comment · Posted May 23, 2023 · Diana Lozano
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