Recent searches
No recent searches

Dean Wilson
Joined Aug 18, 2022
·
Last activity Sep 24, 2024
Following
0
Followers
0
Total activity
10
Votes
6
Subscriptions
2
ACTIVITY OVERVIEW
BADGES
ARTICLES
POSTS
COMMUNITY COMMENTS
ARTICLE COMMENTS
ACTIVITY OVERVIEW
Latest activity by Dean Wilson
Dean Wilson commented,
I cannot believe that the feedback being provided re sorting will not result in a prioritisation of the item to be added as an urgent item to the roadmap. It's not that hard to add the sort surely?
Sorry but this is showing a clear lack of listening to the customers needs and only focusing on what Zendesk think we want not what we think we want.
View comment · Posted Aug 19, 2022 · Dean Wilson
0
Followers
9
Votes
0
Comments
Dean Wilson commented,
Totally agree with all of the above.
I'm sure there are still many more users who operate the same way that are yet to investigate the changes or will only find out once the change is implemented.
Even though we are only a small Zendesk client (although we do run Sell as well), this type of change will have a big impact on how we work.
What seems worse is that no-one with any authority from Zendesk wants to get involved in this discussion or really listen tot he feedback. Might be time to move.
View comment · Posted Aug 18, 2022 · Dean Wilson
0
Followers
3
Votes
0
Comments