Michael Steward
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Total activity12
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Last activity
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Activity overview
Latest activity by Michael Steward-
Michael Steward commented,
For me, its a date that's type into the subject field of an email.
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Michael Steward commented,
And then you have to go into each ticket to apply those custom fields.
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Michael Steward commented,
We will be removing the ability to sort tickets on user profile pages by Subject, Requester, and Group (see Viewing a user's profile in Zendesk Support). For example, if you click these column hea...
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Michael Steward commented,
Just let me sort by subject. It's very easy since tickets I get have dates listed and need to be sorted in that matter. Now I will have to setup some kind of new field and fill that out for every ...
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Michael Steward created a post,
Can no longer sort tickets by Subject
Seems like last week I was able to sort my tickets by subject. Now the up/down arrows are gone and clicking on subject no longer sorts. I would love for this feature to be added back.