Stewart P
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Last activity
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Activity overview
Latest activity by Stewart P-
Stewart P commented,
Hello All, We accidently deleted a team member when it was supposed to be a requester. Which I do not understand how come there is no difference in the API call if it is an end user or agent? A tea...
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Stewart P commented,
Hi All, Is it possible to display a custom field through a placeholder on User Field when the custom field is updated and ticket is solved? We have a Custom field ID 360000176477 (Text box), and I ...
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Stewart P commented,
Hi, We are trying to populate the submitter_id or requester_id into the ticket filed. How can this be done either in the system fields or custom fields? Can we do using a trigger or with a placehol...