Rich Turiel
-
Total activity1
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes0
-
Subscriptions0
Activity overview
Latest activity by Rich Turiel-
Rich Turiel commented,
We don't offer CSAT surveys for phone calls if they are one-touch tickets and there is never a reply sent to a customer. Occassionally an agent will have a great customer service experience on a ph...