
Stella Kang
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Last activity
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Activity overview
Latest activity by Stella Kang-
Stella Kang commented,
Joey Barrett When traffic gets forwarded, does the original callback number get recorded in ZD Talk? For example, customers call mobile phone in India, those calls are all forwarded to a US number....
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Stella Kang commented,
Thanks Vio H. So this doesn't work if you only use Chat?
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Stella Kang commented,
I don't see Omnichannel routing under Objects and rules as the article states- is there a reason for that?