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Varsha

Joined Apr 26, 2022

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Last activity Feb 12, 2025

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Latest activity by Varsha

Varsha commented,

Community comment Feedback - Ticketing system (Support)

Has this feature been added? Also, how do we see the name of the visitor when the chat comes in? This was a very helpful feature prior to transitioning to agent workspace.

View comment · Posted Mar 20, 2023 · Varsha

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Varsha commented,

CommentCall routing, greetings, IVR, and recordings

I'm also having this issue and I'm not seeing a viable solution. Has anyone figured this out?

View comment · Posted Apr 26, 2022 · Varsha

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