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Zachary Prasser's Avatar

Zachary Prasser

Joined Jan 23, 2025

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Last activity Jan 23, 2025

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Latest activity by Zachary Prasser

Zachary Prasser commented,

CommentTicket automation and collaboration

Why did we get rid of the feature that allows you to enter the selected macro to go before or after another macro? When you have hundreds of macros and need to reorder them for agent efficiency and/or sort them in a manner for top-down decision making on which macro nest/flow, holding one macro and having to scroll past hundreds of other macros to get it sorted in the right way is VERY time consuming. 

View comment · Posted Jan 23, 2025 · Zachary Prasser

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