Ethan Smith
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Total activity20
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Last activity
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Activity overview
Latest activity by Ethan Smith-
Ethan Smith created a post,
Authenticate users in messaging widget when they are logged into the Help Center
Please give a quick overview of your product feature request or feedback and note who in your org is affected by this issue When we soon add the messaging widget to our application and to the help...
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Ethan Smith commented,
Nicole Saunders hey nicole. I saw you commented on my last feedback once I posted it and just wanted to tag you here for visibility as well. this "if text is present" logic seems like it's present ...
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Ethan Smith created a post,
Conditional fields if text is present instead of specific text
Feature Request Summary: I want to use a text field as a condition, but I need to be able to select "if text is present". Currently I have to enter a specific string to use as the condition, but ...
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Ethan Smith commented,
Athar Hussain this happens to me from time to time. I just refresh the screen and the tickets generally sort themselves back out into the typical tabs so they aren't all collapsed into the "more"...
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Ethan Smith commented,
Alex McFarlane where are you seeing this? I still see the requester's name in the tab
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Ethan Smith commented,
Inspectorio Inc. I've already got a post asking for this feature, so feel free to add your feedback there. there is already a lot of support for the idea on my post https://support.zendesk.com/hc/e...
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Ethan Smith commented,
@... or Nicole Saunders Any update from zendesk on this? If there are no plans to revert this change (or at least give users the choice), can you please provide any bit of rationale as to how or wh...
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Ethan Smith commented,
Hi @... and Nicole Saunders, can you please shed any light on potential implementation of this feature (changing back to the old format)? If it doesn't sound like this change is being prioritized...
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Ethan Smith commented,
Thanks Lisa Kelly for the reply. To clarify, as much as I would like this feature to be implemented, I do understand that roadmaps need to be developed and that features do need to be desired by a ...
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Ethan Smith commented,
I'd like to voice that I'm not very thrilled with the way this was/has been handled. Decent amount of activity on this post for the last 12 months, and we're just now being asked to log this as fee...