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Marco Antonio Avalos's Avatar

Marco Antonio Avalos

Joined Oct 16, 2021

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Last activity Feb 22, 2022

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Latest activity by Marco Antonio Avalos

Marco Antonio Avalos commented,

CommentTicket automation and collaboration

Is there a way to create a rich text format template for side conversations in email?

We are trying to match the format that we have in the emails with side conversations without success.

 

View comment · Posted Feb 22, 2022 · Marco Antonio Avalos

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Marco Antonio Avalos commented,

CommentApps and the Zendesk Marketplace

Do you know if exist a way to read the settings from an app via API.

I know we have /api/v2/apps/{app-id}.json but this is not showing the actual value from the settings just the defualt value.

Can you help me with this?

View comment · Posted Sep 23, 2021 · Marco Antonio Avalos

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