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Katie Barnes's Avatar

Katie Barnes

Joined Aug 31, 2022

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Last activity Feb 10, 2023

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ACTIVITY OVERVIEW

Latest activity by Katie Barnes

Katie Barnes commented,

Community comment Feedback - Ticketing system (Support)

We have seen improvement in Chrome by setting zendesk.com to clear cookies when the window is closed. But it is extremely disheartening to see that this has been a known issue for over a year, with no solution. 

My team experiences extreme lag when moving between open chats and tickets in the browser as the day goes on, by mid shift we usually have to clear cookies and refresh the page which you can't do while actively handling incoming chats. 

View comment · Posted Jan 13, 2023 · Katie Barnes

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Katie Barnes commented,

Community comment Feedback - Ticketing system (Support)

Upvoting as we are having this issue too. Has anyone heard about a work around? 

View comment · Posted Sep 23, 2022 · Katie Barnes

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