Marcone Soares Moreira

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4. Best practices for removing agents

Is there a way to automatically downgrade suspended users? We use Azure AD provisioning (SCIM) and after removal, users remain as agents, occupying seats.

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• Marcone Soares Moreira
• Created December 13, 2022 13:33
• 0 votes

1. Agent guide
2. Customer management and profiles
3. Suspending a user

Is there a way to automatically downgrade suspended users? We use Azure AD provisioning (SCIM) and after removal, users remain as agents, occupying seats.

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• Marcone Soares Moreira
• Created December 13, 2022 13:31
• 0 votes

1. Community
2. Feedback - Platform: Apps & Integrations
3. Feature request: Remove agent license during SCIM deprovisioning

Hello Frank, Did you find any alternative to resolve this limitation?

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• Marcone Soares Moreira
• Created December 13, 2022 13:13
• 0 votes