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Farventure

Joined Sep 25, 2022

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Last activity Mar 19, 2024

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ACTIVITY OVERVIEW

Latest activity by Farventure

Farventure commented,

Community comment Q&A - Tickets and email

Hi,

I need to make an automated follow-up ticket to an agent the way you mentioned is the manual. kindly advice the step how to do it

View comment · Posted Mar 19, 2024 · Farventure

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Farventure created a post,

Post Q&A - Chat, messaging, and widgets

Hi,

I implemented a chatbot for WhatsApp and it is working fine. but once the chatbot is completed and the ticket is not closed. my user can't able to reuse the chatbot.

Kindly advise a solution.

Thank you

Posted Mar 17, 2024 · Farventure

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Farventure created a post,

Post Q&A - Tickets and email

Hi,

i want to make a follow-up ticket for the closed ticket. Please advise

Posted Mar 17, 2024 · Farventure

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Farventure commented,

Community comment Feedback - Reporting and analytics (Explore)

Eugene Orman

I am creating a consolidated explore report for my ticket information and breach SLA report together. unfortunately, I cannot able to connect two datasets to link in one report. currently, I am using two reports and I wish to add this option in explore report to link all datasets together. Please let us know the timeline. Thank you

View comment · Posted Sep 25, 2022 · Farventure

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