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David Martins
Joined Oct 26, 2023
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Last activity Oct 26, 2023
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David Martins commented,
Community comment Developer - Zendesk Apps Framework (ZAF)
hi Eric Nelson , how about if I made changes to the ticket, for example, using
zafclient.invoke('ticket.tags.add', "cit");
In this case the ticket will be ready to submit the changes by the user, but I'd like to do it for the user.
Is this possible to do using a zaf client invoke (or any other method really), instead of making an update request via api?
Also, what happens if the user is writting a comment and we update the ticket via the API?
View comment · Edited Oct 26, 2023 · David Martins
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