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Caitlin
Joined Oct 16, 2021
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Last activity Feb 11, 2022
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Latest activity by Caitlin
Caitlin created a post,
Post Feedback - Chat and Messaging (Chat)
As an admin we need to be able to alter an agents status in Chat, like we can in Talk. We just had a team member leave unwell and cannot easily switch them to invisible.
Posted Feb 11, 2022 · Caitlin
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Caitlin commented,
Community comment Feedback - Admin Center
Couldn't agree more! Even if it were just Light Agents.
View comment · Posted Sep 08, 2021 · Caitlin
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