Rush Order

Allow US to easily use resolved ticket data to identify common queries and resolutions. This data can serve as a rich resource for training the BOT. By harnessing the wealth of information in solved tickets, Zendesk can significantly enhance its bot capabilities, leading to improved customer service efficiency and user satisfaction. It can also drastically accelerate adoption among CX leaders globally. One of the biggest hang-ups is having the time and energy to create questions and modify answers.